This is necessary to confirm your reservation. Really, I don't need to be babysat through my transaction, they need to create an express lineup where you can just line up, get your stuff, and get the hell out of that hell hole called the Apple store! You can search for a solution by typing your query into the search field. The sites may be listed according to next availability or total distance. After dropping off at the Richmond Apple Store, for about 4 working days, I got my laptop back with a brand new replacement Screen!! When she saw me having difficulty choosing colour combinations, She used her previous knowledge as a makeup artist to take me through each colour combination until I was completely satisfied with my decision. Go to the Apple Genius Bar and confirm that you have an appointment. Always very helpful in finding the exact thing yah need.
Select your local Apple Store from the Genius Bar Reservations drop-down. Pick the product and issue that you need help with. You can even send an email to explain your problem. The purpose is to avoid a genius bar visit if the problem can be solved by talking to support. When you want to go a little further, come back and take one of our free workshops.
Select a date, fill in your contact info, and be sure to arrive early for your appointment. Serenity Caldwell Serenity was formerly the Managing Editor at iMore, and now works for Apple. It also makes paying for replacements and services much quicker. Actually, I think the way it works with them is that should you ever need to go to the Apple Store, you should find yourself in this big ol' mall. Research shows that a smile and positive attitude is the best way to get good customer service, and that applies to both employee and customer. You can now participate in the iMore forums. If you don't see a thread discussing your issue, you can post a new thread.
It's familiar and easy to find the product you want in any Apple Store and this one is no exception. The Genius Bar is a technical support service in every Apple Store where you can get help to solve the problem or recieve a replacement device. Most of their Genius Bar is also extremely helpful. See our for more details. This saves you hours of travel and waiting time and leaves the store personnel free to help people that can't be helped any other way. From the website you can select your nearest store and choose a suitable time and date — right down to the exact 10 minutes that suit your needs. Or type your issue into the search bar.
Your recommended support option will be shown at the top of the screen. It also doesn't matter if your warranty has ended or you didn't purchase an AppleCare Protection Plan. I think in part the reason is how the customer is assigned to the genius rep and perhaps managment at this store. If this fails, perform a search manually. After launching the Apple Store app, tap on the Stores tab located near the bottom, and select the desired store once the app completes the automatic search. The website lists all open time slots for the next available day. Don't come to this store, no matter how much you love Apple products.
Use the Apple Store app to book an Apple appointment Alternatively, you can use the to book an appointment at an Apple Store. The genius bar is not the place to ask a million questions on how to use your device or what apps do this or that. Upon arrival at the Apple Store, walk to the Genius Bar and check-in for your appointment. Select an available time slot based on convenience. I know for me it wasn't. Then follow the screen instructions to proceed. Shana took her time showing me the different features of the Apple Watch.
You check in with the Apple employee holding a blue iPad. Here, you can type in your username and password to log in. The only thing I hate about the Apple Store and this is true for most other companies I've visited such as Best Buy, Futureshop, Circuit City, London Drugs, etc. Do you have any questions about how to get support your Mac, iPhone, iPad, or Apple Watch? You will also receive an emailed confirmation. I don't, however, want to go into the boondoggle that is setting up an appointment with a genius, or trying to deal with them on a weird phone issue, so let's just skim over that.
Choose a convenient time and date. Each has experience solving every kind of hardware and software-related problems. He was also very familiar with my alma mater, University of Texas. The site may list helpful tips to assist you before your appointment, based on your specific concerns. Click on the Get Help Now link, and select a device or Apple service. Note: You can only make an in-person appointment for hardware support.